We watch it, fix it, and answer for it. Your network, email, backups, computers and cloud accounts, handled by one team, with a plain-English word whenever something needs you.
The operations desk itself. Logs and alerts from your network, cloud accounts, email and backups come to us, and a person reviews them. If something needs you, you hear about it in plain English.
See how it worksFirewalls configured, updated and monitored. Segmented networks, intrusion prevention tuned for your office, and a log of what the front door is doing.
See how it worksSPF, DKIM and DMARC set up and watched, so criminals have a much harder time sending mail that pretends to be you.
See how it worksYour backups watched for failed or stale jobs. A green status is not a proven restore, so restore testing is something we plan with you.
See how it worksComputers monitored and kept current: patching, offline-device alerts, inventory and a ticket for every problem.
See how it worksAccounts, licensing, multi-factor sign-in, anti-phishing settings and migrations between providers, handled by people who know your setup.
See how it worksWired and wireless that reaches the whole building, mapped and documented.
A clear, fast site that sounds like your business.
Practical AI tools and automations, set up safely for your team.
Computer repair and reloads, and moves such as QuickBooks Desktop to Online.
Every part of your business writes down what happens to it. A firewall logs every connection. Your cloud accounts log every sign-in. Your backups log every job. Your computers log every problem. Alone, each log is noise nobody reads. Together, on one desk with a person reading them, they tell the story of your business.
The firewall records what it allowed and what it blocked. We review that activity as part of looking after your network.
Security alerts and odd sign-ins are pulled from your cloud account. Email authentication reports show who is sending mail in your name, including forgers.
Each backup reports whether it ran, and the storage behind it reports its own health. A missed or failing job gets noticed before you need the data.
Each machine reports missing patches, offline status and warnings, so a failing or neglected computer shows up as a ticket instead of a surprise.
Everything lands in one place. Software sorts the noise, a person reads what is left, and we act on it.
Logs and alerts from all four doors flow in automatically.
Routine noise is filtered so the unusual stands out.
Someone reads the unusual items together, not one tool at a time.
We fix what we can and tell you the rest in plain English.
Each alone could be shrugged off. Side by side, a person sees a likely stolen password and acts the same day.
A firewall is the guard in the doorway between your office and the internet, checking every visitor against a list of rules. See what it blocks, how we split your network into separate rooms, and how its log reaches our desk.
See how firewalls workSPF, DKIM and DMARC: the return-address list, the signature seal and the mailroom instruction. Click through for the full walkthrough, the policy ladder and what a report looks like.
See exactly how it worksA short conversation about how your business runs and what worries you.
We connect to your systems, check what is already there and fix the gaps.
Your network, email, backups, computers and cloud accounts report to one desk, and people read it.
You hear about the things that need you, in plain English, and nothing else.
Tell us about your business and what you use. We will come back with a plan that fits. Deciphering all of your technology needs.
Request a Quote