Door 1 · The front doorYour firewall
The firewall records what it allowed and what it blocked. We review that activity as part of looking after your network.
Door 2 · The mailboxCloud accounts & email
Security alerts and odd sign-ins are pulled from your cloud account. Email authentication reports show who is sending mail in your name, including forgers.
Door 3 · The vaultYour backups
Each backup reports whether it ran, and the storage behind it reports its own health. A missed or failing job gets noticed before you need the data.
Door 4 · The desksYour computers
Each machine reports missing patches, offline status and warnings, so a failing or neglected computer shows up as a ticket instead of a surprise.
The Operations Desk
Everything lands in one place. Software sorts the noise, a person reads what is left, and we act on it.
1 · Collect
Logs and alerts from all four doors flow in automatically.
2 · Sort
Routine noise is filtered so the unusual stands out.
3 · A person reviews
Someone reads the unusual items together, not one tool at a time.
4 · You hear what matters
We fix what we can and tell you the rest in plain English.
Example scenario · illustration, not a real client
Why one desk beats four tools
- Cloud accountsAn unusual sign-in to the owner's account from a state the business has never worked in.
- EmailA forwarding rule was just added that sends a copy of every message to an outside address.
- FirewallYour office network shows nothing unusual, so the sign-in did not come from inside.
Each alone could be shrugged off. Side by side, a person sees a likely stolen password and acts the same day.